Outstanding support and customer service

I purchased this app for my Hcg diet and realized the scale and the graph do not match; scale saves one day and graph saves previous day. Well, I erased and rebooted( which this program does not as of yet backdate) and it did not fix the problem yet now I had lost my data and capabilities to backdate it,(at least you can back it up and they email it to you;there was a warning prior to rebooting).
I have read horror stories but this company responded immediately, offered a gift card, trouble shot a bit and related between myself and the tech for screen shots and more info( really, that was a split second from my contacting them , and on a Sunday eve.)
Every interaction has been very polite and intentional. I hope they fix the glitches such as backdating, which another revue said they are doing, and then I am back on it!!!

J.D Fullerton about hCG Diet Tracker+